Services Director - Community Disability Support

Ability Resource Association (known as Ability), in Lethbridge, Alberta, is a charitable non-profit organization that has been supporting the success of people with disabilities since 1953. This service organization is a unique combination of community disability services and social enterprise business operations, with a focus on teamwork, meaningful opportunities, and collective impact. This senior management position is part of a management team that oversees Community Disability Services and Human Resource Management functions of related staffing teams. Ability Resource Association experiences high staff retention rates, provides high-quality client services, and has a strong health & safety program. This position reports to the Executive Director. Please go to www.abilityresource.ca for more information about Ability Resource Association.

Please submit a cover letter and resume to careers@abilityresource.ca. Candidates will be screened and interviewed ongoing until a suitable candidate is found. Please apply as soon as possible if interested and qualified. Only applicants offered an interview will be contacted.

Job Responsibilities include:

• Overseeing and managing of services for people with disabilities
• Supporting the future vision of service development and delivery
• Supervision and support of direct reports
• Developing and administering policies and procedures
• Ensuring organization’s practices comply with policies, contracts, and legislation
• Supporting the organization’s supervisory staff in hiring, onboarding, and performance management practices
• Coordinating and supporting employees to access training and professional development opportunities
• Building employee morale and promote a positive workplace culture
• Networking and professional representation of the organization
• Developing internal and external communications
• Using data management systems to track and report information
• Ongoing professional development in Community Disability Services and Human Resource Management

Minimum Qualifications and Attributes:

• Bachelor’s or Master’s Degree related to Human Services
• Minimum 5 years’ experience in a supervisory role providing employee performance management
• Value, respect and support the rights of people of all abilities
• Commitment to diversity, equity, and inclusion principles
• Strong computer skills in Microsoft Office, proficient in Word, Excel and Microsoft 365 applications
• Strong verbal and written communication skills
• Strong interpersonal relations and conflict resolution skills
• Strong attention to detail and accuracy in documentation
• Use of vehicle for work required (multiple worksites in Lethbridge)
• Current Police Information Check with Vulnerable Sector Check, required upon hire

Bonus Qualifications, Experience, Skills:

• Supervisory and Leadership education and/or training certificates
• Experience working with Alberta Community & Social Services funding contracts for disability related services
• Human Resource Management training and experience

The Services Director position will offer you:

• Full-time permanent position, Monday – Friday, daytime hours with occasional overtime and flexibility required
• Competitive senior management salary, commensurate with qualifications and experience
• Group health & dental benefit plan, including Employee and Family Assistance Program
• Life and Disability Insurance
• RRSP program
• 13 statutory holidays per year, 3 weeks’ vacation per year starting, flex days, paid wellness and sick time
• Values-driven organizational culture, supporting the success of people with disabilities
• Work-life balance
• Company cell phone
• Business casual dress

Job Posting Date: August 30, 2024